Return & Refund Policy

Return

We offer a 7-day return policy, which means you have 7 days from the date of delivery to request a return.

To be eligible for a return:

The item must be unused, unopened, and in its original packaging (including bubble wrap and invoice).
Items that are damaged or missing parts for reasons not due to our error are not eligible for return.

Once we receive your returned product, our team will inspect it and process your return within 2 business days.

Please send your returns to:
Fizztail (Carborele Beverages Private Limited)
📍 Address: Near Rajkalam tower ,65 Navlakha main road, Indore, Madhya Pradesh, India.

Refunds

Once your return is received and inspected, we will notify you by email about the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 10 business days.

Please note:

It may take additional time for your bank or credit card company to process and reflect the refund in your account.

Late or missing refunds

If you haven’t received your refund yet:

Recheck your bank account.
Contact your credit card company, as it may take some time for the refund to appear.
Then contact your bank — processing times can vary.

If you’ve done all this and still haven’t received your refund, please email us at: 📧 support@fizztail.com

If the product was marked as a gift, the refund will be issued to the original purchaser.

Need help?

For questions related to returns or refunds, reach out to our support team at: 📧 support@fizztail.com